Privacy Policy

Bluey Pet Wellness, LLC.
Last Updated: [September 10th, 2025]

At Bluey Pet Wellness, your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you book or use our services.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, phone number, email address, physical address, and emergency contact details.

  • Pet Information: Pet’s name, breed, age, health records, behavior notes, and veterinary contact info.

  • Payment Information: Payment method details (processed securely by third-party providers — we do not store full credit card data).

  • Usage Information: Booking history, service preferences, and communication records.

2. How We Use Your Information

We use your information to:

  • Schedule and provide pet wellness services.

  • Communicate about bookings, changes, and emergencies.

  • Process payments and manage invoices.

  • Maintain accurate records for safety and service quality.

  • Share community updates, promotions, or service announcements (with your consent).

3. Information Sharing

We respect your privacy and only share information when necessary:

  • Service Providers: With trusted third-party providers who process payments or provide scheduling systems.

  • Emergencies: With veterinary clinics or emergency personnel if needed to protect your pet’s health or safety.

  • Legal Requirements: If required by law, regulation, or court order.

We will never sell, rent, or trade your personal information to third parties.

4. Data Security

We take precautions to protect your information:

  • Secure storage of client records.

  • Restricted access to personal and pet information.

  • Use of reputable, secure third-party systems for payment processing and scheduling.

While we strive to safeguard your data, no method of electronic transmission or storage is 100% secure.

5. Photos & Media

  • With your consent, we may take and share photos or videos of your pet during services on our social media channels (e.g., Instagram @blueypetwellness).

  • You may opt out of photo/media use at any time by notifying us in writing.

6. Retention of Information

  • We keep client and pet information only as long as necessary to provide services and comply with legal obligations.

  • Once records are no longer needed, they will be securely deleted or destroyed.

7. Your Rights

As a client, you have the right to:

  • Request access to the personal information we hold about you.

  • Correct or update inaccurate information.

  • Request deletion of your information (unless retention is required by law).

  • Withdraw consent for photo/media use or marketing communications.

Requests can be made by contacting us directly.

8. Children’s Privacy

Our services are intended for adults booking care for their pets. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services after updates constitutes acceptance of the new policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

📧 blueypetwellness@gmail.com
📞 +1 (701) 495-2685
📍 Dickinson, ND